Posted 31 days ago
Incident & Problem Manager
Joondalup, Western Australia
- Salary / rate
- $185,000 - $205,000 + super
- Work type
- Permanent
- Specialisation
- Service Management
- Location
- Joondalup, Western Australia
- Date posted
- 05/10/2026
Highlights
- Permanent full-time role with a fast-growing fintech in Joondalup.
- Hands-on role where you will improve the ServiceNow platform using ServiceNow and ITIL 4.
- Hybrid working arrangement with a supportive, collaborative team.
About the role
A fast-growing fintech is looking for a Incident & Problem Manager to join their team in Joondalup. This is a permanent full-time role, working hybrid. What you’ll do • Improve the ServiceNow platform • Manage vendors against SLAs • Run incident, problem and change processes What you’ll bring • Proven experience as a Incident & Problem Manager or in a similar role • Strong skills in ServiceNow, ITIL 4, major incident management • Clear communication with technical and non-technical stakeholders Apply now with your CV and one of our consultants will be in touch.