Posted 26 days ago
Service Desk Analyst
Canberra, Australian Capital Territory
- Salary / rate
- $750 - $900 per day
- Work type
- Contract
- Specialisation
- Helpdesk & IT Support
- Location
- Canberra, Australian Capital Territory
- Date posted
- 10/10/2026
Highlights
- 9-month contract with possible extension with a State Government agency in Canberra.
- Hands-on role where you will keep knowledge articles up to date using Active Directory and ServiceNow.
- Australian citizenship required; baseline clearance or ability to obtain one.
About the role
A State Government agency is looking for a Service Desk Analyst to join their team in Canberra. This is a 9-month contract with possible extension, working fully on-site. What you’ll do • Keep knowledge articles up to date • Resolve incidents and service requests • Support Microsoft 365 and endpoint devices What you’ll bring • Proven experience as a Service Desk Analyst or in a similar role • Strong skills in Active Directory, ServiceNow, Microsoft 365 • Clear communication with technical and non-technical stakeholders • Australian citizenship (baseline clearance or above is highly regarded) Apply now with your CV and one of our consultants will be in touch.